Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Email re faster speeds in '5 weeks' - it's now 11 weeks...
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Email re faster speeds in '5 weeks' - it's now...
Email re faster speeds in '5 weeks' - it's now 11 weeks...
30-11-2011 10:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had an email on 15th Sep saying:
"We have good news for you. The exchange equipment we use to provide your service has now been upgraded, and we can offer you a faster 'upto 20Mb' service.
You don't need to do anything, and we'll switch you over automatically, for free.
We expect this to happen within the next 5 weeks."
I didn't hear anymore and my speeds haven't changed. Is there a problem rolling this out?
"We have good news for you. The exchange equipment we use to provide your service has now been upgraded, and we can offer you a faster 'upto 20Mb' service.
You don't need to do anything, and we'll switch you over automatically, for free.
We expect this to happen within the next 5 weeks."
I didn't hear anymore and my speeds haven't changed. Is there a problem rolling this out?
Message 1 of 3
(698 Views)
2 REPLIES 2
Re: Email re faster speeds in '5 weeks' - it's now 11 weeks...
30-11-2011 10:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your line profile has changed from 7150 before the upgrade to 16000 after the upgrade. What speeds do you get on a speedtest now?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 3
(325 Views)
Re: Email re faster speeds in '5 weeks' - it's now 11 weeks...
30-11-2011 10:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
These things can sometimes be delayed. What is the status of your exchange for 21CN WBC at Sam Knows?
Edit: Never mind. I see from Chris's post that you have been upgraded...
Edit: Never mind. I see from Chris's post that you have been upgraded...
Message 3 of 3
(325 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Email re faster speeds in '5 weeks' - it's now...