Email from PlusNet spam?

[#1]

Strange. Emails from PlusNet end up in the spam folder on Squirrel. eg notification of billing

[#2]

You are not the only one who's experienced this.  See here.
Sorry, I don't know what action PN are taking to resolve this?  Have you raised a ticket to draw attention to it?

[#3]

Could you let us have a copy of the headers please so we can see if we can see if we can see what caused it to be marked as spam?

[#4]

I  had this too, headers:
Envelope-to: postmaster@ecolne.free-online.co.uk
Delivery-date: Sat, 04 Aug 2007 03:19:13 +0000
Received: by pih-sunmxcore19.plus.net with spam-scanned (PlusNet MXCore v2.00) id 1IHAAa-0004Qj-LA
    for postmaster@ecolne.free-online.co.uk; Sat, 04 Aug 2007 03:19:13 +0000
X-Daemon-Classification: SPAM
Received: from ptb-relay01.plus.net ([212.159.14.212])
    by pih-sunmxcore19.plus.net with esmtp (PlusNet MXCore v2.00) id 1IHAAa-0004Cz-Ap
    for postmaster@ecolne.free-online.co.uk; Sat, 04 Aug 2007 03:19:12 +0000
Received: from [192.168.97.57] (helo=pih-billing01.plus.net)
    by ptb-relay01.plus.net with esmtp (Exim) id 1IHA23-0003ej-W2; Sat, 04 Aug 2007 04:10:24 +0100
Received: from padmin by pih-billing01.plus.net with local (Exim 4.63)
    (envelope-from <padmin@pih-billing01.plus.net>)
    id 1IHA23-0003Tk-RX; Sat, 04 Aug 2007 04:10:23 +0100
To: postmaster@ecolne.free-online.co.uk
Subject: [-SPAM-] Notification billing of your Free-Online Broadband Premier Option 1 (Annual Contract, No Modem) account
From: accounts@plus.net.uk
Message-Id: <E1IHA23-0003Tk-RX@pih-billing01.plus.net>
Date: Sat, 04 Aug 2007 04:10:23 +0100
X-PN-VirusFiltered: by PlusNet MXCore (v4.00)
X-DSPAM-Result: Spam
X-DSPAM-Processed: Sat Aug 4 03:19:13 2007
X-DSPAM-Confidence: 0.6650
X-DSPAM-Improbability: 1 in 199 chance of being ham
X-DSPAM-Probability: 1.0000
X-DSPAM-Factors: 15,
    My+Referrals, 0.00227,
    Referrals, 0.00767,
    Received*(helo=pih, 0.99000,
    Received*from+padmin, 0.99000,
    Received*billing01.plus.net), 0.99000,
    Received*<padmin+pih, 0.99000,
    To*online.co.uk, 0.99000,
    Received*<padmin, 0.99000,
    Received*(helo=pih+billing01.plus.net), 0.99000,
    Received*billing01.plus.net>), 0.99000,
    Received*padmin+by, 0.99000,
    Received*0003Tk, 0.99000,
    Subject*your+Free, 0.99000,
    Received*Sat+04, 0.99000,
    Received*pih+billing01.plus.net, 0.99000

[#5]

Hi there,
Thanks for the headers, our networks guys are working on this at the moment and will have it resolved shortly.

[#6]

... and here is my headers
Envelope-to: postmaster@editpoint.plus.com
Delivery-date: Sun, 05 Aug 2007 03:19:03 +0000
Received: by pih-sunmxcore09.plus.net with spam-scanned (PlusNet MXCore v2.00) id 1IHWdz-00042y-0u
    for postmaster@editpoint.plus.com; Sun, 05 Aug 2007 03:19:03 +0000
X-Daemon-Classification: SPAM
Received: from pih-relay04.plus.net ([212.159.14.131])
    by pih-sunmxcore09.plus.net with esmtp (PlusNet MXCore v2.00) id 1IHWdy-00042l-MT ; Sun, 05 Aug 2007 03:19:02 +0000
Received: from [192.168.97.57] (helo=pih-billing01.plus.net)
    by pih-relay04.plus.net with esmtp (Exim) id 1IHWdy-0006zj-9k; Sun, 05 Aug 2007 04:19:02 +0100
Received: from padmin by pih-billing01.plus.net with local (Exim 4.63)
    (envelope-from <padmin@pih-billing01.plus.net>)
    id 1IHWdy-0005io-5F; Sun, 05 Aug 2007 04:19:02 +0100
To: postmaster@editpoint.plus.com,brett@editpoint.co.uk
Subject: [-SPAM-] Notification billing of your PlusNet Small Business Premier up to 8Mb (Annual Contract, No Modem) account
From: accounts@plus.net.uk
Message-Id: <E1IHWdy-0005io-5F@pih-billing01.plus.net>
Date: Sun, 05 Aug 2007 04:19:02 +0100
X-PN-VirusFiltered: by PlusNet MXCore (v4.00)
X-DSPAM-Result: Spam
X-DSPAM-Processed: Sun Aug 5 03:19:03 2007
X-DSPAM-Confidence: 0.5249
X-DSPAM-Improbability: 1 in 111 chance of being ham
X-DSPAM-Probability: 1.0000
X-DSPAM-Factors: 15,
    From*plus.net.uk, 0.00010,
    Received*05+Aug, 0.00343,
    My+Referrals, 0.00486,
    hesitate+to, 0.00823,
    Support+Team, 0.00861,
    Received*from+padmin, 0.99000,
    Received*billing01.plus.net), 0.99000,
    Received*<padmin+pih, 0.99000,
    Received*<padmin, 0.99000,
    Received*(helo=pih+billing01.plus.net), 0.99000,
    Received*billing01.plus.net>), 0.99000,
    Received*padmin+by, 0.99000,
    Received*pih+billing01.plus.net, 0.99000,
    Received*[192.168.97.57], 0.99000,
    Received*pih+billing01.plus.net>), 0.99000
       

[#7]

Many Thanks.  We should have this sorted fairly quickly.

[#8]

Now fixed. Shout up if you notice any more examples of it happening. It affected all emails sent from accounts@plus.net.uk as the address wasn't whitelisted.