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Email forwarding removes subject
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- Re: Email forwarding removes subject
Email forwarding removes subject
03-04-2008 9:57 AM
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Hi,
Has anyone else noticed that emails automatically forwarded from a plus.net account to another mail account (e.g. gmail) are losing their subjects?
All the mail I've had since about 2am this morning is coming up with "No Subject" and I've now got loads I can't make any sense of!
It only seems to affect forwarded mail (doesn't matter to which account). Mailboxes seem OK.
Rob
Has anyone else noticed that emails automatically forwarded from a plus.net account to another mail account (e.g. gmail) are losing their subjects?
All the mail I've had since about 2am this morning is coming up with "No Subject" and I've now got loads I can't make any sense of!
It only seems to affect forwarded mail (doesn't matter to which account). Mailboxes seem OK.
Rob
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Re: Email forwarding removes subject
03-04-2008 1:57 PM
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We have exactly the same problem.
Does anyone have any updates ref this?
Does anyone have any updates ref this?
Message 2 of 6
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Re: Email forwarding removes subject
03-04-2008 2:16 PM
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I've just raised a problem on this and it's being looked at.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 6
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Re: Email forwarding removes subject
03-04-2008 2:23 PM
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FYI the problem ID is 50958 and can be seen here
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 6
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Re: Email forwarding removes subject
03-04-2008 5:53 PM
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Had exactly the same problem, raised it as a ticket this at 11:37 am at 13:10 they replied with request for irrelevant information, as raised support ticket had all that was nescessary.
Seem like it may have been fixed at around 16:00 as my emails now seem to have the subject line again....
Let's hope it is fixed...
Seem like it may have been fixed at around 16:00 as my emails now seem to have the subject line again....
Let's hope it is fixed...
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Re: Email forwarding removes subject
03-04-2008 5:56 PM
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http://portal.plus.net/support/service/problems/problem.php?intProblemId=50958
Quote Comment updated on: 03/04/2008 @ 16:20
We have identified a problem with one of the scripts used by our mail delivery platform.
This hsa since been corrected and customers should be able to receive redirected emails without the subject line being stripped.
We need to make sure this has not affected anything else.
Problem is solved for the time being. Downgrading for monitoring.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 6 of 6
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- Re: Email forwarding removes subject