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Email delays - New

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Email delays - New

Email seems to be getting delayed again.
This email is from the ccgi server. It's duplicate was received at Gmail within a minute.
Quote
X-Daemon-Classification: INNOCENT
Envelope-to: xxxx@username.co.uk
Delivery-date: Wed, 12 Dec 2007 14:48:07 +0000
Received: from ptb-cgirelay01.plus.net ([195.166.130.40])
  by pih-sunmxcore15.plus.net with esmtp (PlusNet MXCore v2.00) id 1J2SsX-0003TG-S0
  for xxxx@username.co.uk; Wed, 12 Dec 2007 14:48:06 +0000
Received: from [212.159.7.146] (port=46609 helo=ccgi01.force9.net)
by ptb-cgirelay01.plus.net with esmtp (Exim 4.34)
id 1J2SUq-00027E-UN
for xxxx@username.co.uk; Wed, 12 Dec 2007 14:23:37 +0000
Received: from username by ccgi01.force9.net with local (Exim 4.50)
id 1J2SUo-00021Q-Aq
for xxxx@username.co.uk; Wed, 12 Dec 2007 14:23:34 +0000

The delay seems to be with ptb-cgirelay01.plus.net......
Has anyone else noticed any delays yet?
5 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,476
Thanks: 1,197
Fixes: 95
Registered: ‎04-04-2007

Re: Email delays - New

Hi,
I think the delay is actually pih-sunmxcore15.plus.net not being able to accept connections and will be related to the spike in the mail queues earlier today.

It's my betting that the lime green line is sunmxcore15.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Email delays - New

If that's the case, we should be in for more delays - there is another spike developing as I write.
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Email delays - New

Someone is already on top of the queues, as soon as I saw they had started to rise I asked them to look at it.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Email delays - New

Quote from: Chris
as soon as I saw they had started to rise I asked them to look at it.

I would have hoped that PN had triggering monitoring systems to inform you, rather than relying on someone noticing.
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Email delays - New

On the screen next to me I have the monitoring system and also the graphs, both picked this up.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff