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Early termination Charge

nsl
Newbie
Posts: 1
Registered: ‎17-02-2024

Early termination Charge

I would like to know the early termination charge, currently paying £27.99 per month contract end day is Aug 2024.
4 REPLIES 4
jab1
Legend
Posts: 18,979
Thanks: 6,221
Fixes: 287
Registered: ‎24-02-2012

Re: Early termination Charge

Ring PN and ask them, although a close estimate can be made by multiplying your monthly charge by the number of months remaining.

John
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,718
Thanks: 666
Fixes: 113
Registered: ‎27-11-2020

Re: Early termination Charge

@nsl unfortunately us guys working on the social media team don't have access to that. If you give our guys a call on 0800 013 2632 they will be able to advise. Their opening hours are: 

Monday - Friday 8am-8pm
Saturday 9am - 7pm
Sunday 9am - 6pm

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
HPsauce
Seasoned Pro
Posts: 7,152
Thanks: 244
Fixes: 4
Registered: ‎02-02-2008

Re: Early termination Charge

I'm fairly sure, having recently looked at T's & C's that there is a reduction for the saving PlusNet make on their costs, which will include, but not limited to, what they pay (at wholesale rates) to their suppliers such as Openreach. These in general will NOT be linked to your contract but will be adjustable at minimal notice.

My personal "guess" would be about half of the monthly figure times months remaining. But it's rather obscure how they derive it. 🙄

jgb
Champion
Posts: 884
Thanks: 569
Fixes: 22
Registered: ‎01-08-2007

Re: Early termination Charge

Did you not get an email from Plusnet when you took out your contract? In that email the ETCs are set out - about half way down. The same info should be in a closed ticket sent on the date when you agreed the contract or thereabouts.