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Early broadband activation

brunores
Newbie
Posts: 3
Registered: 15-08-2015

Early broadband activation

Hi there,
I have received my modem today but the activation date is on 19 of August. I have plugged everything and the broadband light is stable and green.
Is it possible for you to try to activate my broadband? I am willing to allow billing to start immediately to give it a try.
Thanks,
BR
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,859
Thanks: 115
Fixes: 35
Registered: 27-04-2007

Re: Early broadband activation

Done, any issues just drop a reply here.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
brunores
Newbie
Posts: 3
Registered: 15-08-2015

Re: Early broadband activation

Thank you Adam, I'll try later today when I get home.
Regards
brunores
Newbie
Posts: 3
Registered: 15-08-2015

Re: Early broadband activation

Hi,
The internet led is still not active.
Maybe the work was still not completed. Or do you ave any idea about something I could try on this side?
Thanks
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Early broadband activation

Unfortunately there's little we can do from here, until the order is officially complete we can't actually test the line either.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff