Early activation

[#1]

I have had my router posted today and have plugged it in. I have steady green lights except for internet which is red.

I am supposed to be activated on 23rd August but was wondering if I could be activated early.

Any help please.

[#2]

Welcome to the forums, Donna.

There doesn't seem to be any Plusnet staff on here at the moment - it is weekend - but hopefully one of them may be able to pick this up Monday for you.

[#3]

Hi there.

Unfortunately as we're taking over the line from another provider we can't speed it up as any transfer has to take a minimum of 10 working days.