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Early activation

Donnasmith
Newbie
Posts: 1
Registered: ‎19-08-2017

Early activation

I have had my router posted today and have plugged it in. I have steady green lights except for internet which is red.

I am supposed to be activated on 23rd August but was wondering if I could be activated early.

Any help please.
2 REPLIES
jab1
Seasoned Champion
Posts: 2,276
Thanks: 619
Fixes: 9
Registered: ‎24-02-2012

Re: Early activation

Welcome to the forums, Donna.

There doesn't seem to be any Plusnet staff on here at the moment - it is weekend - but hopefully one of them may be able to pick this up Monday for you.

John
Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 229
Registered: ‎01-01-2012

Re: Early activation

Hi there.

Unfortunately as we're taking over the line from another provider we can't speed it up as any transfer has to take a minimum of 10 working days.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team