Early activation

[#1]

Hi there guys,
I've searched through a few posts and read that if my broadband light is a solid green I could possibly activate my connection earlier. I work from home and I've been destroying our neighbours wifi, so I'm quite keen to get our own up and running! is there anything that can be done in my case?
My activation date is on the 13/14th.
Any help would be greatly appreciated.
Monty.

[#2]

Try now

[#3]

Chris you're a star, thank you very much!
Your phone staff was most unhelpful in the matter, adamant that nothing could be done till the 13/14th.
Once again, thank you for your assistance!
Monty

[#4]

monterey6 you are not the first to say this about the phone staff lately    I am seriously beginning to wonder if as Plus Net is obviously expanding at the minute that the newer staff are not as bothered about the level of service that we have all come to expect from Plus Net.

I have no doubt though that they will soon be "re-educated" by their colleagues and they too will give good service

[#5]

To be fair on them, they did the right thing. We *shouldn't* activate accounts early and agents are trained to check the activation date and advise of the correct date. In some circumstances we feel generous and can activate these early.

[#6]

The right thing is the 'corporate' thing.  The fact that you guys do the 'generous' thing is why your customers are so loyal.  Thats why they will learn from the more experience colleagues