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Early activation
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- Re: Early activation
Early activation
26-01-2015 9:44 PM
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I wonder it would be possible to activate my broadband early?
I have a strong broadband sync.
I'm able to connect to BT_test_user both at startup and plusdsl.net
I was briefly able to resolve plus.net the other day.
I'm sure this is just plus net not authenticating my account as BT seem to have done their end of things.
Many thanks.
Tony
I have a strong broadband sync.
I'm able to connect to BT_test_user both at startup and plusdsl.net
I was briefly able to resolve plus.net the other day.
I'm sure this is just plus net not authenticating my account as BT seem to have done their end of things.
Many thanks.
Tony
Message 1 of 6
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Re: Early activation
26-01-2015 9:57 PM
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try phoning to check - that will be quicker than waiting until tomorrow
Message 2 of 6
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Re: Early activation
27-01-2015 10:53 AM
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Message 3 of 6
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Re: Early activation
27-01-2015 9:23 PM
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Thank you. All seems to be working fine.
Not sure why they couldn't do this when I called though. Unless something changed in the meantime.
Not sure why they couldn't do this when I called though. Unless something changed in the meantime.
Message 4 of 6
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Re: Early activation
27-01-2015 10:54 PM
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No it's a common script when the activate early. Weeel we can do it but no guarantees and no support till the official activation day. And we will bill you.
Seems fair to me you are asking the system to be bent. And the agent might be in trouble if you then came back saying there's a fault!
Seems fair to me you are asking the system to be bent. And the agent might be in trouble if you then came back saying there's a fault!
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 5 of 6
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Re: Early activation
28-01-2015 9:00 AM
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I understand his reluctance bearing in mind the activation date wasn't for nearly a week, but at the end of the day, as long as you've been warned about billing and raising faults I don't have an issue with it (especially as it worked).
I think it's worth me sending a friendly reminder out to staff though, which is what I'm doing now.
I think it's worth me sending a friendly reminder out to staff though, which is what I'm doing now.
Message 6 of 6
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