ERROR-The-account-has-no-invoice-in-Failed-Billing
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ERROR-The-account-has-no-invoice-in-Failed-Billing
ERROR-The-account-has-no-invoice-in-Failed-Billing
21-02-2019 2:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hiya,
My billing is fine, everything is paid and there has never been a problem. Yet... I get this error increasingly over the past week or so. I've reset the router a few times and it still randomly comes back.
Can you fix it?
Thanks, Jamie.
Re: ERROR-The-account-has-no-invoice-in-Failed-Billing
22-02-2019 9:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @jamiefixit, thanks for your post and welcome to our Community.
I'm sorry to hear that despite being up to date with your bills, you're seeing that failed billing splash screen.
To try and rectify this issue, I've just restricted and then de-restricted the account in the hope that it disables the splash screen.
If for any reason it doesn't, please let me know.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ERROR-The-account-has-no-invoice-in-Failed-Billing