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ERROR-The-account-has-no-invoice-in-Failed-Billing

jamiefixit
Newbie
Posts: 1
Registered: ‎21-02-2019

ERROR-The-account-has-no-invoice-in-Failed-Billing

Hiya,

 

My billing is fine, everything is paid and there has never been a problem. Yet... I get this error increasingly over the past week or so. I've reset the router a few times and it still randomly comes back.

 

Can you fix it?

 

Thanks, Jamie.

1 REPLY 1
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 65
Registered: ‎09-10-2018

Re: ERROR-The-account-has-no-invoice-in-Failed-Billing

Hi @jamiefixit, thanks for your post and welcome to our Community.

 

I'm sorry to hear that despite being up to date with your bills, you're seeing that failed billing splash screen.

 

To try and rectify this issue, I've just restricted and then de-restricted the account in the hope that it disables the splash screen.

 

If for any reason it doesn't, please let me know.