Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
ERROR 1 : Broadband Not Connected
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ERROR 1 : Broadband Not Connected
ERROR 1 : Broadband Not Connected
22-07-2014 1:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have had an issue since the storm...now unsure if related or purely coincidental.
I have added the error message I get when I try connect on Phone or Laptop. As you can see from the screenshot I am connected to the Wifi...it lets me connect and I can see in order to connect. When I open up the phone it has the IP, Subnet, Router, DNS, etc
But trying to access any webpages I get that error.
I have tried with the TH582n Router, and also with my ASUS N66U router - both displaying similar errors. I have rebooted, unplugged, changed wires, but nothing,
I have an outstanding support ticket but no one has got back to me yet, and my 3G on my phone is going through the roof!!!
This is the connection socket from Wall to Open Reach
http://phil.lavin.me.uk/wp-content/uploads/2012/02/fttc-faceplate.jpg
Any help appreciated
Regards,
I have added the error message I get when I try connect on Phone or Laptop. As you can see from the screenshot I am connected to the Wifi...it lets me connect and I can see in order to connect. When I open up the phone it has the IP, Subnet, Router, DNS, etc
But trying to access any webpages I get that error.
I have tried with the TH582n Router, and also with my ASUS N66U router - both displaying similar errors. I have rebooted, unplugged, changed wires, but nothing,
I have an outstanding support ticket but no one has got back to me yet, and my 3G on my phone is going through the roof!!!
This is the connection socket from Wall to Open Reach
http://phil.lavin.me.uk/wp-content/uploads/2012/02/fttc-faceplate.jpg
Any help appreciated
Regards,
Message 1 of 3
(649 Views)
2 REPLIES 2
Re: ERROR 1 : Broadband Not Connected
22-07-2014 1:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Very kind to recieve a call.
Seems to be an issue with the exchange (likely related to the storm). So fingers crossed can be addressed and fixed soon. Estimated for Friday Afternoon.
Will leave this open in case anyone having the same issue - will be an issue in exchange and Openreach will need to address.
Regards,
Seems to be an issue with the exchange (likely related to the storm). So fingers crossed can be addressed and fixed soon. Estimated for Friday Afternoon.
Will leave this open in case anyone having the same issue - will be an issue in exchange and Openreach will need to address.
Regards,
Message 2 of 3
(392 Views)
Re: ERROR 1 : Broadband Not Connected
22-07-2014 5:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 3 of 3
(392 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- ERROR 1 : Broadband Not Connected