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EMail Delays

Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

EMail Delays

Quote
This is an update to the previously reported problem resulting in intermittent email delays when sending messages using our relay servers. A copy of the original announcement can be seen here:-
http://usertools.plus.net/status/archive/1188497851.htm
Further details regarding the progress of the investigation throughout today can be seen here:-
http://www.plus.net/support/service/problems/problem.php?intProblemId=45409
Our monitoring suggests that email send after midday today should no longer be suffering from delays. We are finalising the build of two additional outgoing mail servers and will keep this Service Status thread open over the weekend for monitoring.

Just received this email and there seems to have been a 1 hour delay unless one of the servers has its time screwed up.
Quote
Received: from pih-relay04.plus.net ([212.159.14.131])
  by pih-sunmxcore19.plus.net with esmtp (PlusNet MXCore v2.00) id 1IRWd9-00005i-R6
  for ####.plus.com; Sat, 01 Sep 2007 17:19:31 +0000
Received: from [192.168.101.43] (helo=fhw-community04.plus.net)
by pih-relay04.plus.net with esmtp (Exim) id 1IRWd7-0003Vb-K7
for ######.plus.com; Sat, 01 Sep 2007 18:19:29 +0100
Received: from www-data by fhw-community04.plus.net with local (Exim 4.63)
(envelope-from <www-data@fhw-community04.plus.net>)
id 1IRWd7-0004oE-Ar
for ######.plus.com; Sat, 01 Sep 2007 18:19:29 +0100

3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Re: EMail Delays

Looks fine to me, this is useful for decoding message headers:
http://www.levinecentral.com/mail_parse/default.aspx
Looks like one server is using GMT and the other BST.
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: EMail Delays

I thought that might be the case but from the previous problems with servers having incorrect times I would have assumed that this would not be possible.
Is this something which should be fixed.
Community Gaffer
Community Gaffer
Posts: 13,430
Thanks: 1,187
Fixes: 92
Registered: 04-04-2007

Re: EMail Delays

It would be nice to avoid confusion when reading the headers and I have raised it a couple of times. Our relays are on BST whilst our mx.core's are on GMT. There's no service affecting consequences although I'll keep chasing to see if something can be done about it.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵