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E mail/server error issues

eleriprice
Newbie
Posts: 4
Registered: 14-10-2016

E mail/server error issues

Just how long do plusnet need to sort out email issues ? They have now had several months already & am getting nowhere fast !

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,751
Thanks: 106
Fixes: 32
Registered: 27-04-2007

Re: E mail/server error issues

Hi there,

 

I've just loaded up your account and can see an update on ticket 136893879 about this mentioning that we've been unable to replicate the problem.

 

It also mentions that we need to check with you to make sure nothing on your machine or network are blocking the required ports for email.

 

With that in mind have you ruled out any security measures/software you have in place that could be affecting this?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team