E-mail problems
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E-mail problems
15-01-2009 2:06 PM
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Task 'Stephen - Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
Anyone shed light on this please?
Re: E-mail problems
15-01-2009 2:07 PM
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Could you tell us what you are using as the incoming mail server?
Re: E-mail problems
15-01-2009 2:10 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: E-mail problems
15-01-2009 2:32 PM
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We use AVG antivirus which has worked happily with Outlook for over a year.
Re: E-mail problems
15-01-2009 2:39 PM
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Using telnet from here shows there to be no current issues with our incoming mail server.
I'd definitely recommend trying to disable your AVG suite as a precaution. Because something has worked in the past, doesn't mean it's not causing a problem and antivirus and firewall software is the number one culprit in making email stop working!
If that doesn't help, I'd strongly advise deleting and recreating the email account in Outlook.
Re: E-mail problems
15-01-2009 2:42 PM
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Re: E-mail problems
15-01-2009 4:40 PM
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Re: E-mail problems
15-01-2009 5:17 PM
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- Open command prompt
- Type "telnet mail.plus.net 110"
- Hit enter
You should get a connected ok message of some kind. If that's working, I'd look at installing thunderbird and seeing if you still get the same problem. Outlook could be throwing a wobbly.
http://www.mozilla-europe.org/en/products/thunderbird/
Re: E-mail problems
15-01-2009 6:53 PM
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However if you had an update I suggest you try uninstalling it and see if the problem goes away. What to do after that depends on results.
David
Re: E-mail problems
15-01-2009 7:19 PM
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Re: E-mail problems
16-01-2009 1:58 PM
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Re: E-mail problems
16-01-2009 6:51 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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