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Drops in connection!

Ad87
Dabbler
Posts: 10
Registered: 25-03-2014

Drops in connection!

For some reason this morning I've been suffering drops in connection, it's off now, the lights on the router are flashing like mad. This really isn't good enough. I need a reliable connection.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Drops in connection!

Hi and sorry to hear about the issue.
I've done some checks and can't see anything obvious so please head straight over to http://faults.plus.net to report that with us, we'll obviously do what we can to get that sorted for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Ad87
Dabbler
Posts: 10
Registered: 25-03-2014

Re: Drops in connection!

Hi, thanks for the prompt reply. I've rang customer services and with their help I've changed the wireless channel. It's working again now, so I'll just have to see how it goes.
Thanks.