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Dropping Connection

Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Dropping Connection

As mentioned in the past I use wireless connection because of where the main BT socket is located. After changing my PV I had problems with it so bought some Home Plugs and everything has been tickety boo for the 5 months.
Since Thursday I've had a yellow triangle appear on my connection icon and google telling me it can't load pages, when investigated windows tells me I have an incorrect IP profile assigned.
Not really understanding these things would this a problem at my end or further down the line?
2 REPLIES 2
Townman
Superuser
Superuser
Posts: 22,923
Thanks: 9,542
Fixes: 159
Registered: ‎22-08-2007

Re: Dropping Connection

The problem is likely to be at your end.
How long is it since the router was last restarted?  What OS are you running?  If you run a dos prompt on the PC saving the problem and run 'ipconfig' (without the quotes, what address details are returned?
I have seen situations where the TG582n has difficulty assigning IP addresses after extended use - computers connect to the wifi ok but do not get an IP address.  Your problem description sounds similar to this experience.  Details from the ipconfig command will indicate if this is your Robles.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Re: Dropping Connection

Hi Townman thanks for your help -
I did a disconnect and recon through the router home page and it was fine last night but back to square one today - I'm using Windows 7 professional and the router is a Belkin Surf 300 the home plugs are Devolo.  To be honest whilst I am normally OK with operating and looking after my pc's some of the 'backgorund' stuff for the web I don't understand.
Is this what you asked for?

Ethernet adapter Bluetooth Network Connection:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . :
Wireless LAN adapter Wireless Network Connection 2:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . :
Wireless LAN adapter Wireless Network Connection:
  Connection-specific DNS Suffix  . : Belkin
  Link-local IPv6 Address . . . . . : fe80::2908:ecff:d8eb:f4b5%13
  IPv4 Address. . . . . . . . . . . : 192.168.2.3
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Default Gateway . . . . . . . . . : 192.168.2.1
Ethernet adapter Local Area Connection:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . : Belkin
Tunnel adapter isatap.Belkin:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . : Belkin
Tunnel adapter Local Area Connection* 11:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix  . :
Tunnel adapter Teredo Tunneling Pseudo-Interface:
  Connection-specific DNS Suffix  . :
  IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:ec:3a21:3f57:fdfc
  Link-local IPv6 Address . . . . . : fe80::ec:3a21:3f57:fdfc%15
  Default Gateway . . . . . . . . . : ::