Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Dropped to around 2Mb/s for a few days now.............
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Dropped to around 2Mb/s for a few days now.......
Dropped to around 2Mb/s for a few days now.............
08-11-2015 4:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
After a period of relative stability, my speed had dropped dramatically over the last several days. Streaming is impossible due to regular buffering.
BT Wholesale test shows:
1. Best Effort Test: -provides background information.
Download Speed
1.56 Mbps
Download speed achieved during the test was - 1.56 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.21 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.25 Mbps
I was intending to sit it out hoping that things might improve - but they haven't.
Can Plusnet do a few diagnostics to indicate what's happened?
BT Wholesale test shows:
1. Best Effort Test: -provides background information.
Download Speed
1.56 Mbps
Download speed achieved during the test was - 1.56 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.21 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.25 Mbps
I was intending to sit it out hoping that things might improve - but they haven't.
Can Plusnet do a few diagnostics to indicate what's happened?
Message 1 of 4
(839 Views)
3 REPLIES 3
Re: Dropped to around 2Mb/s for a few days now.............
09-11-2015 9:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Absolutely no issues I can find, your line is still profiled at 8.2Mb/s and the connection has been good and stable.
Are you still seeing problems?
Are you still seeing problems?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 4
(558 Views)
Re: Dropped to around 2Mb/s for a few days now.............
09-11-2015 2:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for getting back to me so quickly. Speed still poor.
Latest test:
1. Best Effort Test: -provides background information.
Download Speed
1.58 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.58 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.21 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.28 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Latest test:
1. Best Effort Test: -provides background information.
Download Speed
1.58 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.58 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.21 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.28 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Message 3 of 4
(558 Views)
Re: Dropped to around 2Mb/s for a few days now.............
09-11-2015 2:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you run through the faults checker for us please, https://faults.plus.net
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 4
(558 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Dropped to around 2Mb/s for a few days now.......