Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Dropped connection and generally slow internet, reset needed?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Dropped connection and generally slow internet, re...
Dropped connection and generally slow internet, reset needed?
11-08-2013 5:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi all,
Over the past 2 weeks now my internet connection has being dropping and when it is finally connected it is slow, and I mean really slow. The speed tests are showing I am receiving my speed which is 13mb/s. I have changed my router, checked the test socket and changed everything down to the ethernet cable. Raised a ticket with the customer support but havent heard a response yet which is coming up to a week.
Any help?
Over the past 2 weeks now my internet connection has being dropping and when it is finally connected it is slow, and I mean really slow. The speed tests are showing I am receiving my speed which is 13mb/s. I have changed my router, checked the test socket and changed everything down to the ethernet cable. Raised a ticket with the customer support but havent heard a response yet which is coming up to a week.
Any help?
Message 1 of 2
(448 Views)
1 REPLY 1
Re: Dropped connection and generally slow internet, reset needed?
12-08-2013 2:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I can see your ticket has been picked up - hope that's sorted things, please let us know if not though.
Message 2 of 2
(257 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Dropped connection and generally slow internet, re...