Dropped conection
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- Re: Dropped conection
Dropped conection
11-08-2013 4:51 PM
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These figures are from my WiFi Explorer software. When I tried the plusnet troubleshooting all I ended up with was 'error try later'
Any advice would be greatly appreciated.
Thanks
Re: Dropped conection
12-08-2013 2:05 PM
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The troubleshooter has raised a ticket, so no worries on that score. Having said that though, as I can only see three drops on your line and those all from Sunday:
<img src="http://community.plus.net/visualradius/generated/image13763126231710.png"/>
I'd suggest it's the wireless that's dropping rather than the connection between the router and the internet. Not sure what's best to suggest in that instance, other than to make sure the wireless from the router and the extender are on different channels so as not to interfere with each other?
Re: Dropped conection
12-08-2013 9:32 PM
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Thanks I shall do that. I also have powerline adapters to use with my tv, I have disconnected them until I need to use them.
Thanks again
I have tried to change channel on my extender, no luck, can I change on the router so they use separate channels, or will they probably 'bond' to the same channel?
Regards
Re: Dropped conection
13-08-2013 10:15 AM
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Re: Dropped conection
13-08-2013 11:06 AM
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I use WiFi Explorer, now showing ch6. I did attempt to change channels on the router, by switching to manual, but the extender just 'bonded' to the same. Should I have another dropped connection, I will switch of the extender and see what happens.
Thanks for all your assistance.
Regards
Dropped connections...again
08-09-2013 3:21 PM
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My router is plugged into the master socket I have told that there is no problem to the router, or with the router, but I am at a loss to figure this out.
It does get a bit frustrating, I did try to report this on the Plusnet site but all I got was "Broadband Troubleshooter - Error There's been a problem"
Any ideas?
Re: Dropped conection
08-09-2013 3:28 PM
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My first comment is that the log you posted doesn't show any connection drops so are you sure that the connection is dropping as opposed to you losing connection to the router
Re: Dropped conection
08-09-2013 3:33 PM
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jim:quote
Re: Dropped conection
08-09-2013 3:37 PM
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If it does it points to a wireless problem - possibly interference from some other source
The other thing with the router is to go here http://192.168.1.254/cgi/b/bb/?be=0&l0=2&l1=-1 and you will see something like this picture which show the time the router has ben connected to the internet and the time it has been connected to the Plusnet servers which should be slightly shorter (note I have hidden my IP address)
Re: Dropped conection
08-09-2013 3:43 PM
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Quote from: Oldjim The first thing is to try with the Powerline adapters and see if that solves the problem
If it does it points to a wireless problem - possibly interference from some other source
OK I have the powerline adaptors I will try them the next time it drops. I wonder could the wifi extender be the villain?
Thanks for the tip
Re: Dropped conection
08-09-2013 3:44 PM
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Re: Dropped conection
10-09-2013 2:57 PM
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