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Drop-outs and line noise

Posts: 17
Registered: ‎27-07-2016

Drop-outs and line noise

Hope I stayconnected long enough to post this but we're getting constant dropouts again and a lot of noise on the line.  The phoneline troubleshooter can't help (keep getting the Oops message), and there's warnings on the phone support line that waiting times are excessively long.

Can anyone help.


Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: ‎20-08-2016

Re: Drop-outs and line noise

Hi there, sorry you seem to be having trouble with phone troubleshooter if it's possible to use your 3G or someone else's internet you can raise this with the live chat team at: 


Alternatively you can wait for one of the plusnet staff to pick this up, however they normally only work office hours so they probably won't pick this up until Monday.



Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Drop-outs and line noise

Sorry that this post wasn't picked up, I can see it's since been replied to here:

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff