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Drop in speed

Mayfly
Aspiring Pro
Posts: 1,091
Thanks: 69
Fixes: 1
Registered: 04-06-2009

Drop in speed

In the last 10 days my speed has dropped from
4.35Mbs  http://speedtest.net/result/1870229519.png
to

2.43 Mbs http://speedtest.net/result/1890817189.png
my router stats are
Status No Defect Default Gateway 195.166.130.72
Downstream  Upstream
Primary DNS Server 212.159.6.10
Data rate (Kbps)
5664 448
Secondary DNS Server 212.159.6.9
Noise margin (dB)
7.8 19.0
Output power (dBm)
19.8 11.9
Attenuation (dB)
53.0 29.5


This appears to happen every couple of months.  Can somebody look at this for me please?
4 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Drop in speed

Hi Mayfly,
I've just ran some tests on your line and I don't see any reasons why you would be getting the lower speed. Are you running the speed test wired or wireless? Are there any other applications runnin on your computer when you run them. When you run the test is there anyone else in the house using a computer?
Jojo Smiley
Mayfly
Aspiring Pro
Posts: 1,091
Thanks: 69
Fixes: 1
Registered: 04-06-2009

Re: Drop in speed

Hi Joanne - just checked my speed again before replying and it has risen to 3.78Mbs this morning - typical!  Not the best speed I've had but a great improvement.
I am wireless as my router has to be in the main socket, BT fitted one of those with the built in filter 2 years ago and it's in the dining room. I am the only one uses BB my OH only ever doewnoads emails.
I don't understand why it does it every couple of months - sometimes for a couple of days sometimes like this last time for 10 days or more.
Community Veteran
Posts: 26,538
Thanks: 776
Fixes: 9
Registered: 10-04-2007

Re: Drop in speed

When it is going slow you need to try a wired test to see if it's a problem with the connection or with the wireless.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Drop in speed

HI Mayfly,
As jelv says you need to do the test wired when you see a speed decrease. This is the only way to definitively check when there is a speed problem or something caused by the wireless connection.
Jojo Smiley