Drop in FTTC speed
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Drop in FTTC speed
Drop in FTTC speed
24-07-2012 9:05 PM
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Could someone look at my broadband. Recently dropped to 7MB From an average of 25MB
Re powered modem and router inline with help guides. Still stuck bang on 7MB
Phone line clear and quiet.
thanks for you help
olifran.
Re: Drop in FTTC speed
Re: Drop in FTTC speed
25-07-2012 9:57 AM
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I can see that you've raised a fault with us but it looks like you may need to go back and complete some of the questions before the automated tests are initiated.
Adam
Adam Walker Plusnet Help Team |
Re: Drop in FTTC speed
Re: Drop in FTTC speed
26-07-2012 8:59 PM
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Ive been into the ticket but cant find any questions.
Ive added a comment to the ticket. Tried a bt speedtest which is showing 7MB as per all the other test results ive been getting.
bt speed test wanted me to do an extra 3rd test which i tried to do but it kept erroring?
Re: Drop in FTTC speed
Re: Drop in FTTC speed
26-07-2012 9:02 PM
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Re: Drop in FTTC speed
Re: Drop in FTTC speed
26-07-2012 9:07 PM
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dick:quote
Re: Drop in FTTC speed
Re: Drop in FTTC speed
30-07-2012 9:49 AM
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Re: Drop in FTTC speed
Re: Drop in FTTC speed
02-08-2012 8:11 PM
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I think my ticket has been closed inadvertently. Ticket number is 58033362. Can someone re open it for me.
Re: Drop in FTTC speed
Re: Drop in FTTC speed
03-08-2012 7:57 AM
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Re: Drop in FTTC speed
Re: Drop in FTTC speed
03-08-2012 9:44 AM
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You will need to <a href="http://faults.plus.net">raise a fault</a> again, we will be able to pick information up from your previous fault, once it is closed it cannot be re-opened.
Chris
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