Draytek Vigor 2860n works with Plusnet VDSL
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Draytek Vigor 2860n works with Plusnet VDSL
23-03-2017 4:32 PM
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Hi - Anyone using this router - Latest firmware installed etc its connected ok but attainable download rate is 23088 - actual rate is 14333, speed is worst than my old failed router (dead stick so cant look at old settings) - Im very close to Green box, new phone cable to telegraph pole and im only a short distance to exchange - a few hundred yards any ideas to improve the speed/settings ?
Re: Draytek Vigor 2860n works with Plusnet VDSL
23-03-2017 5:08 PM
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This is ADSL2+ not VDSL2?
Sounds like the connection has been banded, and it requires Plusnet to remove the banding.
Re: Draytek Vigor 2860n works with Plusnet VDSL
24-03-2017 8:45 AM
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Hi there, first of all a warm welcome to the community forums.
@ejs wrote:
This is ADSL2+ not VDSL2?
Sounds like the connection has been banded, and it requires Plusnet to remove the banding.
Spot on. I've tested your line @robsonthejob and the service is banded at:
Profile Info: | WBC 7M - 14M Low delay (INP 0) 6dB Downstream, UC Medium delay (INP 2) 6dB Upstream (ADSL2+) |
I'm not identifying the cause of that, so I've removed it. Let us know how you get on.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Draytek Vigor 2860n works with Plusnet VDSL
24-03-2017 8:11 PM
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Hi - Seems to have done the the trick. See below now 20+MB speed test confirms - thanks. The question is now Why was i banded in the first place ?
Its more annoying as i have contacted PLUSNET several times regarding speed and the fact i cant get fiber yet.
Why did no one suggest this before ?
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Re: Draytek Vigor 2860n works with Plusnet VDSL
25-03-2017 6:14 PM
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Happy to hear that's worked. I apologise that the banding wasn't spotted before.
A line will usually become banded if a fault happens. I tested your line and I wasn't identifying any problems. It could have been the fallout from your old router that failed?
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Draytek Vigor 2860n works with Plusnet VDSL
06-07-2017 3:21 PM
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Hi - Most of teh time the broadband is ok but a few times a day it keeps becoming unresponsive and video/vpn drops out then recovers.
Sometimes it fails a few times them stabilizes again - any ideas ?
Re: Draytek Vigor 2860n works with Plusnet VDSL
08-07-2017 10:35 AM
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I suggest that sight of your router stats (again) would be a useful starting point please.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Draytek Vigor 2860n works with Plusnet VDSL
09-07-2017 10:14 AM
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Hi there,
Checking your line we saw a number of disconnections on Thursday but these have become much less frequent. Are you still experiencing the same issues?
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