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Downloads a bit slow

jackpr
Grafter
Posts: 33
Registered: ‎19-03-2010

Downloads a bit slow

What ever  files I download off the internet  such as game demos seem to be stuck at 30kbps? Speedtests are at full speed  though..
http://www.speedtest.net/result/842130034.png
Traffic shaping?
4 REPLIES
Community Veteran
Posts: 26,722
Thanks: 936
Fixes: 10
Registered: ‎10-04-2007

Re: Downloads a bit slow

What account type are you on?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
jackpr
Grafter
Posts: 33
Registered: ‎19-03-2010

Re: Downloads a bit slow

Premium 80Gb, downloaded 20Gb this month.
Community Veteran
Posts: 26,722
Thanks: 936
Fixes: 10
Registered: ‎10-04-2007

Re: Downloads a bit slow

See http://www.plus.net/support/broadband/products/archive/plusnet_premium_archive.shtml#downloadSpeeds
Note that the speeds shown on that page are Kbps (bits). It is almost certain that whatever you are using for downloading will show the speed as KBps (bytes) so you need to divide the speeds shown on that page by 8.
As you can see the expected speeds for download sites from 6pm to 10pm is 32KBps.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
jackpr
Grafter
Posts: 33
Registered: ‎19-03-2010

Re: Downloads a bit slow

Ah thats a bit of a bummer. Cheers