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Downloading slower than connection speed?

FIXED
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Downloading slower than connection speed?

Fix

I'm glad to see that. I've adjusted the speed profile on your account now. If you do a single disconnect/reconnect of the PPP session in your router interface you should feel a bit of a boost in speed.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
DCI
Grafter
Posts: 35
Thanks: 4
Fixes: 1
Registered: ‎06-12-2017

Re: Downloading slower than connection speed?

Thank you Gandalf, that seems to have done the trick. D/L 4.88Mbps. I tried to add a picture from http://www.speedtest.net/ but it doesn't display...

 

Can I expect that to be permanent, or is it possible it could resort to a lower speed.

 

Thanks again also to Townman for your help.

 

 

Townman
Superuser
Superuser
Posts: 23,039
Thanks: 9,623
Fixes: 160
Registered: ‎22-08-2007

Re: Downloading slower than connection speed?

It is very much as I sought to hint at - given the reason why the DLM had 'managed' the line to such a high SNRM was not known / known to be resolved, it is possible that the DLM could do the same again.

Keep a watching eye on the SNRM and actual sync speed figures.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

DCI
Grafter
Posts: 35
Thanks: 4
Fixes: 1
Registered: ‎06-12-2017

Re: Downloading slower than connection speed?

Thank you Townman.