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Download speeds down by half lately

dabow
Grafter
Posts: 82
Thanks: 6
Registered: 31-07-2007

Download speeds down by half lately

I am on ADSL2+  and normally get  about 12.8 Mb/s download regularly. Last couple of days its below 6Mb/s on various test sites, including BT. My IP profile is 13.97Mb/s Upload speed is normal at about 1Mb/s. All other router stats are normal. I am on Telehouse West gateway ptw-ag04.
Anyone else getting poor results !
3 REPLIES
Community Veteran
Posts: 1,611
Thanks: 22
Registered: 29-06-2010

Re: Download speeds down by half lately

Check your Current Line Speed (log-in required).
If you have had a low synch event which has then corrected itself, the Current Line Speed can sometimes take a while to catch up, or even get stuck.
LukeS
Grafter
Posts: 203
Registered: 09-05-2014

Re: Download speeds down by half lately

Hi Dabow,
I've checked your line and everything appears fine (A few errors but not enough to affect the speed that much). I recommend you simply reboot your router and if you continue to have problems please post us your BT Wholesale speedtest result and we'll investigate further.
dabow
Grafter
Posts: 82
Thanks: 6
Registered: 31-07-2007

Re: Download speeds down by half lately

Thanks for the checks LukeS. Have carried out a re-boot and things seem to be back to normal. All speed check sites give the same result of about 13Mb/s download which is normal for me. Thanks all for the advice.