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Download speed seems ok, but upload speed seems woeful

fergusont20
Newbie
Posts: 6
Registered: 16-11-2012

Download speed seems ok, but upload speed seems woeful

Hi
First post

Im getting the occasional connection drops, but im more concerned about my upload speed which is never more than around 0.12 mbps, im hoping that i can get that increased
Here is a recent speedtest, and my thomson tg 585 v8 router stats


Thanks Mark

Link Information


Uptime:
0 days, 0:41:18

DSL Type:
G.992.1 annex A

Channel mode:
Interleave

Maximum Bandwidth (Up/Down) [kbps/kbps]:
1,224 / 7,840

Bandwidth (Up/Down) [kbps/kbps]:
448 / 7,648

Data Transferred (Sent/Received) [kB/MB]:
0.00 / 159.88
Output Power (Up/Down) [dBm]:
12.0 / 17.5
Line Attenuation (Up/Down) [dB]:
4.5 / 13.5
SN Margin (Up/Down) [dB]:
29.0 / 13.0

Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
0 / 0
FEC Errors (Up/Down):
0 / 61
CRC Errors (Up/Down):
0 / 0
HEC Errors (Up/Down):
0 / 0

8 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Download speed seems ok, but upload speed seems woeful

are you connected wired or wireless and what is the computer operating system
fergusont20
Newbie
Posts: 6
Registered: 16-11-2012

Re: Download speed seems ok, but upload speed seems woeful

Hi
Windows 7 64bit and yes wireless
Community Veteran
Posts: 26,718
Thanks: 930
Fixes: 10
Registered: 10-04-2007

Re: Download speed seems ok, but upload speed seems woeful

Can you try a wired test to confirm it is the wireless that is causing the issue.
See also http://community.plus.net/forum/index.php/topic,92497.0.html
jelv (a.k.a Spoon Whittler)
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fergusont20
Newbie
Posts: 6
Registered: 16-11-2012

Re: Download speed seems ok, but upload speed seems woeful

Quote from: jelv
Can you try a wired test to confirm it is the wireless that is causing the issue.
See also http://community.plus.net/forum/index.php/topic,92497.0.html

Thankyou, but i cant easily test a wired connection without moving alot of things, as the main (and only) telephone socket comes into the front of our house in our bedroom, whee as out pc is in a back bedroom and my ps3 is downstairs.
Would it be advisable to update the firmware on my thomson router?? as its a year old.
Also i have a 5-6 year old netgear router, would it be worth me trying that insteadHuh would the speeds of that my comparable ?Huh
Thanks Mark
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Download speed seems ok, but upload speed seems woeful

Definitely try the Netgear providing it is ADSL2 compatible and it probably is
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Download speed seems ok, but upload speed seems woeful

Hi fergusont20,
Did you manage to try the Netgear router or a wired test.
Everything on your line appears to be fine after inspecting it.
Chris
fergusont20
Newbie
Posts: 6
Registered: 16-11-2012

Re: Download speed seems ok, but upload speed seems woeful

Hi
Unfortunantly i can only find my netgear router and not the power lead. and i cant try a wired test, as my very long ethernet cable is gone missing.
My Thomson router tg 585 v8 is omn firmware 8.2.7.8, is this the latest version?? if not how do i update it?Huh
Thanks again
vultura
Grafter
Posts: 255
Thanks: 4
Registered: 22-05-2011

Re: Download speed seems ok, but upload speed seems woeful