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Download speed getting worse

cooperr120
Newbie
Posts: 2
Registered: 05-06-2012

Download speed getting worse

Hi there.

 

Over the past week or two i have been having problems with my internet access and download speed.  It has been constantly around 600Kb - 700Kb download and now i'm just getting around 100-150Kb.  I run a website and find it incredibly difficult to update my website.

 

Hope that you can help me in this.

 

Many thanks

 

 

Russ

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

Re: Download speed getting worse

Our tests aren't showing any issues.

Are you running these tests over a wired or wireless connection?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
cooperr120
Newbie
Posts: 2
Registered: 05-06-2012

Re: Download speed getting worse

It seems to be just on wireless

 

It's a new router which I had sent in January of this year..

 

I've reset the router last night and its still the same.

Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

Re: Download speed getting worse

So the speeds are better over a wired connection.

I'd recommend following the steps here?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team