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Download limit

JohnFF
Newbie
Posts: 3
Registered: 20-10-2007

Download limit

Hi, this week I have nearly reached the download limit of my account and would like to activate the £1 per extra Gig feature. Can anyone tell me how to do that?
Thanks.
John
4 REPLIES
RobDickson
Grafter
Posts: 633
Thanks: 2
Registered: 06-08-2007

Re: Download limit

Doesn't PlusNet automatically add extra bandwidth when you exceed your limits?
JohnFF
Newbie
Posts: 3
Registered: 20-10-2007

Re: Download limit

Perhaps I'm mistaken but sure I read that when one goes over the limit ones speed is reduced to 128k unless this £1 per extra gig is activated.
John
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Download limit

Hi JohnFF,
You appear to be on our broadband plus package, which does not offer extra bandwidth once you reach the 4gb peak time limit. You could schedule your downloads between midnight and 4pm as this does not count towards your usage, or you could upgrade to one of our broadband your way accounts and choose teh flexible usage option - please see this page for more details. If you do choose this account type please bear in mind that the peak time hours will increase from 4pm - midnight to 8am - midnight.
Hope that helps,
JohnFF
Newbie
Posts: 3
Registered: 20-10-2007

Re: Download limit

Ok thanks.
John