Download Speed at 0.23mps or thereabouts
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Download Speed at 0.23mps or thereabouts
Download Speed at 0.23mps or thereabouts
10-04-2013 8:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed at 0.23mps or thereabouts
10-04-2013 8:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed at 0.23mps or thereabouts
10-04-2013 8:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Link Information
Uptime: 1 day, 5:26:14
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 444 / 283
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 13.0 / 0.0
Line Attenuation (Up/Down) [dB]: 18.0 / 34.5
SN Margin (Up/Down) [dB]: 28.0 / 32.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 4,294,967,264 / 244
CRC Errors (Up/Down): 4,294,967,264 / 0
HEC Errors (Up/Down): 0 / 0
Broadband Speed Test Results
Download Speed: 0.18mps
Upload Speed: 0.29mps
Ping Latencey(ms): 208.33
Further Diagnostics says:
Download Speed: 0.18 Mbps
Max Achievable Speed: 0.25 Mbps
Upload Speed: 0.29 Mbps
Max Achievable Speed: 0.45 Mbps
plus.net says:
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
0.25 Mb
Re: Download Speed at 0.23mps or thereabouts
10-04-2013 9:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You are apparently on a banded profile - read here http://www.plus.net/support/broadband/speed_guide/broadband_terminology.shtml#bandedProfiles
However the real question is why
You say that you have kept the router connected for 48 hours without interruption but the up time is only just over 29 hours so something is causing problems
Have you tried the test socket (assuming you have one)
We can ignore the reported errors as they are probably spurious
You say that there is a fault ticket ongoing - have you answered all the questions so that it can get to the next stage
Re: Download Speed at 0.23mps or thereabouts
10-04-2013 9:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed at 0.23mps or thereabouts
10-04-2013 10:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Speed tests are meaningless - we need the stats from the router
To answer your last point it won't fix itself
Once the staff come on here tomorrow they may be able to identify the cause of the banding and, if so, possibly remove it
Re: Download Speed at 0.23mps or thereabouts
10-04-2013 10:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed at 0.23mps or thereabouts
11-04-2013 8:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Oldjim To answer your last point it won't fix itself
I have witnessed a banded profile remove itself after a few days of stability. Plusnet Tech. Support (by phone) said that would happen and declined to intervene.
Re: Download Speed at 0.23mps or thereabouts
11-04-2013 3:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13656906445482.png"/>
Re: Download Speed at 0.23mps or thereabouts
11-04-2013 4:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed at 0.23mps or thereabouts
12-04-2013 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote think a lot of those were me resetting the router in the hopes of improving speed.
That's more likely to slow things down so I'd avoid doing that too much.
The connections been stable for over a day now but I can see the SNR is still high and the line profile is still around 200kbps so I've submitted an SNR reset for you.
Re: Download Speed at 0.23mps or thereabouts
13-04-2013 10:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed at 0.23mps or thereabouts
13-04-2013 11:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The current line speed is stopping it - I assume it shows 0.25Mb
If it does raise a ticket here asking for the Plusnet profile to be lifted to match the IP profile https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
If however it is 7.1Mb or similar go into your router http://192.168.1.254/cgi/b/bb/?be=0&l0=2&l1=-1 and click on disconnect opposite Internet then after a couple of minutes click on connect and that should fix it
Re: Download Speed at 0.23mps or thereabouts
13-04-2013 11:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Download Speed at 0.23mps or thereabouts
14-04-2013 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Download Speed at 0.23mps or thereabouts