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Download Failed - Network error

FIXED
ianb20
Hooked
Posts: 9
Thanks: 3
Fixes: 1
Registered: ‎14-01-2017

Download Failed - Network error

Attempts to download Arduino IDE over the past 2-3 months from arduino.cc/en/software always result in Network error. If I switch Chrome to use BT Internet as an ISP then problem disappears. Problem thus seems a Plus network issue, 

4 REPLIES 4
TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Download Failed - Network error

Hi @ianb20,

I'm sorry to hear about this. Are you using a VPN when attempting to download this software?

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
ianb20
Hooked
Posts: 9
Thanks: 3
Fixes: 1
Registered: ‎14-01-2017

Re: Download Failed - Network error

Naaa - not using a VPN - why would I want to do that? Why not try and re-create the problem - try and download from https://www.arduino.cc/en/software

 

 

dvorak
Moderator
Moderator
Posts: 29,605
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Registered: ‎11-01-2008

Re: Download Failed - Network error

Downloads work fine over my PN connection
Customer / Moderator
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If it fixed it click 'This fixed my problem'
ianb20
Hooked
Posts: 9
Thanks: 3
Fixes: 1
Registered: ‎14-01-2017

Re: Download Failed - Network error

Fix

Thanks for that. Both Chrome and Edge on my Win 10 system give download failed. When I used the system on my neighbour's WiFi (with their permission) which used BT Internet, it worked. Thus me suspecting Plus. I'll need to look elsewhere. Thanks again.