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Does upload get included in the Bandwidth Allowance calculation?
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Does upload get included in the Bandwidth Allowance calculation?
03-11-2007 12:46 PM
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Title says it all really It's just that I though I had read PN only uses downloaded data in the calculation but I've been 'billed' for a chunk of ftp upload.
Thanks
Pete
Thanks
Pete
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Re: Does upload get included in the Bandwidth Allowance calculation?
03-11-2007 1:08 PM
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We've always counted upload as broadband usage along with download - could you please advise where you saw the above information if possible? We'll need to address it.
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Re: Does upload get included in the Bandwidth Allowance calculation?
03-11-2007 1:17 PM
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When I saw it had been included I had a look around but couldn't see a statement either way, hence the request here. So in light of better evidence please assume I was mis-remembering the fact.
Thanks for the reply
Pete
Thanks for the reply
Pete
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Re: Does upload get included in the Bandwidth Allowance calculation?
03-11-2007 1:38 PM
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Thanks for the reply Pete. I remember that this used to be stated in the help pages and searched for a link to post above, but we've made a lot of changes and I have to admit I couldn't find it either. I've raised it to our products team and they should get this added.
Thanks also for flagging this up,
Thanks also for flagging this up,
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Re: Does upload get included in the Bandwidth Allowance calculation?
03-11-2007 2:40 PM
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The help page linked from VMBU includes:
Quote Please note that the usage shown on the View My Broadband Usage tool includes both uploads and downloads.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Does upload get included in the Bandwidth Allowance calculation?
03-11-2007 3:00 PM
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Cheers for that Jelv, it's nice to know it's up there. I've still asked that it be included on the pages relating to usage on the individual products though.
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