Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
19-11-2014 10:13 PM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
20-11-2014 8:04 PM
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If possible please can you provide screenshots?
Thanks
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
21-11-2014 8:33 AM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
21-11-2014 1:30 PM
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If you are using the phone signal I.e Vodafone 4G it won't work
If your phone is trying to connect it is probably reverting between Plus net and BT. Turn of the Plus net router and see if that works - if not use a cable.
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
21-11-2014 2:02 PM
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I have the bt home hub connected to my computer via ethernet
when i enter 192.168.1.254 in my browser it goes to the technicolor login plusnet page not to BT.
i presume this was because plusnet the same address so that was why i tried my vodafone mobile dongle.
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
21-11-2014 3:29 PM
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This takes you to the hub configuration page. Try turning off the technicolor router off as your PC could be connecting via WiFi.
If it still persists then try clearing the cache on your browser or trying a different browser
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
23-11-2014 5:16 PM
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I have included a screen shot in pdf format.
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
23-11-2014 11:09 PM
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Can you confirm that the DSL cable is plugged in and connected to the socket.
The ADSL cable has to be connected for it to work then you'll be able to enter the details
Another way is by going into advanced settings and then Internet or connection and you'll be able to enter the details here.
Go back to home after saving the details. Press home tab then press connect.
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
25-11-2014 9:25 AM
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Anyway after connecting this I still kept getting the same screen about not being connected to broadband. I then went into advanced settings as you suggested and have manage to change username & and password and my router seems to working fine.
Thank you NorthEasterner for your assistance.
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
25-11-2014 6:22 PM
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I'm glad it's now working!
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
01-12-2014 12:23 PM
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Though Windows 8.1 laptop worked fine wirelessly & via ethernet with the hub.
Connected Android devices wirelessly, Samsung Galaxy Tab 2 10.1 & Galaxy 3 mini, email & apps worked ok but again web browsing a no go. Got google search page but using any link just brought up error page (500 internal server error), might have been "505" not sure now.
Went through all options on hub interface couldn't see any options I could change such as the settings PNet show on their connection settings advice page.
Had to give up after few hours & reconnect dg834g. No probs back at 2.3mb.
I assume I've missed something in the installation but couldn't see any options to change. Only wanted to check hub was properly functioning etc. I intend to have fibre instal done with BT modem & PN router, & replace them with the HHub when line & speeds settled in.
Perhaps I should have done the instal via 8.1 laptop rather than ageing XP PC?
Any advice much appreciated.
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
01-12-2014 12:27 PM
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Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
01-12-2014 8:08 PM
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To disable this
Go to http://bthub.home/
Click advanced settings - then continue to advanced settings
Then click home network
Then click Smart Setup
Then change from YES to NO
Then click APPLY
Hopefully that should work
NE
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
01-12-2014 10:31 PM
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Cheers
Re: Do want to use a BT Homehub 3 or 2 on Plusnet ADSL or FTTC?
01-12-2014 10:37 PM
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