Do I need to inform Plusnet?
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Do I need to inform Plusnet?
07-12-2017 6:36 AM
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I have signed up with Vodaphone, do I have to inform Plusnet?
Re: Do I need to inform Plusnet?
07-12-2017 8:03 AM
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In a word, no. Transfers are 'gaining provider lead' - in other words, Vodaphone should handle it for you.
HTH
Re: Do I need to inform Plusnet?
07-12-2017 8:12 AM
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If you are migrating broadband and/or telephone landline, then NO.
If you are porting a mobile phone number then YES - but only to get the PAC code.
Re: Do I need to inform Plusnet?
07-12-2017 8:52 AM
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@Anonymous Good point, but as the OP posted in the Broadband forum, I assumed that was what they were referring to.
Re: Do I need to inform Plusnet?
07-12-2017 11:25 AM
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Thank you for your replies gentlemen,It is only BB and phone I am migrating.
Re: Do I need to inform Plusnet?
08-12-2017 12:30 AM
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Re: Do I need to inform Plusnet?
08-12-2017 5:05 AM
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Hello Gandalf,
I had an offer from Vodaphone, which included FTTC and phone, which bettered my existing Plusnet deal. I wanted to remain with Plusnet so I contacted them and asked would they match Vodaphone, was told no. I am still in contract to Plusnet and understand there will be a cancellation fee.
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