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Disconnects from ADSL every fifteen minutes
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Re: Disconnects from ADSL every fifteen minutes
14-11-2015 12:32 PM
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Checked the line and there doesn't appear to be any noise.
Can you check and adjust the SNR again as I have started to suffer a lot of disconnects once again?
Thanks
rkid5846
Can you check and adjust the SNR again as I have started to suffer a lot of disconnects once again?
Thanks
rkid5846
Message 16 of 17
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Re: Disconnects from ADSL every fifteen minutes
29-11-2015 10:29 AM
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It's not that simple ! There is a limit to how much messing with SNRM can cover up for a faulty line.
Can you please follow the speed issues link below and post the information requested.
@CRT,
Is this line still disconnecting as bad as before?
Can you please follow the speed issues link below and post the information requested.
@CRT,
Is this line still disconnecting as bad as before?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 17 of 17
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