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Disconnections

xRainex
Grafter
Posts: 28
Thanks: 2
Registered: ‎04-12-2010

Disconnections

Been having a bit of trouble lately with my internet disconnecting quite a few times throughout the day.
Nothing seems to have changed on the router stats, haven't noticed any losses in speed or anything like that, its just annoying when I'm in the middle of something to suddenly lose internet connection.
Anyone have any ideas?  Sad
4 REPLIES 4
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: Disconnections

Do you know if it is your wireless connection dropping out or your internet connection dropping out?  Obviously if you don't have a wireless connection to your router then it cannot be the former.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Disconnections

Hi xRainex,
Your last 7 days connection logs are below, is there anything you think that may be interfering with it in the early afternoon? Also, have a look at our troubleshooting guide for some tips on how best to tackle it.
Jojo Smiley
xRainex
Grafter
Posts: 28
Thanks: 2
Registered: ‎04-12-2010

Re: Disconnections

Nope, can't really think of anything that could be interfering with it.
Hope its not a router problem as its only about 6 six months old  Undecided
I'll try a different one though as per the troubleshooting guide.
@ReedRichards, its the internet connection dropping out.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Disconnections

Thanks xRainex, let me know how you get on. Smiley