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Disconnections and abysmally slow speeds
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- Re: Disconnections and abysmally slow speeds
Disconnections and abysmally slow speeds
23-12-2013 11:48 AM
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I have posted this in Accounts and Billing as part of a LRS problem.
It took me an hour to put my post on yesterday because of the disconnections.
It was only two weeks ago I had terrible speeds and after a week the line was found to be banded. Since then it's been quite good until yesterday when speeds started dropping and disconnecting.
Back on the 14th December I was consistently getting 8.5 down with 0.37 up following the change you did.
Please can this be looked at again as I checked later yesterday and it was 6.8 down while this morning it was 1.03.
It took me an hour to put my post on yesterday because of the disconnections.
It was only two weeks ago I had terrible speeds and after a week the line was found to be banded. Since then it's been quite good until yesterday when speeds started dropping and disconnecting.
Back on the 14th December I was consistently getting 8.5 down with 0.37 up following the change you did.
Please can this be looked at again as I checked later yesterday and it was 6.8 down while this morning it was 1.03.
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Re: Disconnections and abysmally slow speeds
23-12-2013 11:58 AM
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Are you still seeing those speeds? Can you do a test at http://speedtest.btwholesale.com/ and paste out the results for us?
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
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Re: Disconnections and abysmally slow speeds
23-12-2013 12:17 PM
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I will check again and post them tomorrow as I will be away from home all day.
Thanks
Thanks
Message 3 of 3
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- Re: Disconnections and abysmally slow speeds