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Disconnecting router.

Roberto0151
Grafter
Posts: 241
Registered: ‎18-05-2010

Disconnecting router.

This  Thursday our power supply is due to be switched off from 9 am to 4 pm for local maintenance. What would be the best way to handle this to avoid the system thinking our connection is faulty and reducing the speed?
Should I switch off the router using its own switch, unplug at the wall socket, use the "disconnect" button  on the broadband page of the Technicolour gateway or just do nothing?
I'm a bit nervous as my new router has been connected for only about three days and I suspect the BT system  may be a bit sensitive.
Thanks.
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Disconnecting router.

Hi Roberto0151,
If you're turning your router off as a one-off, that should be fine and I highly doubt that DLM will take any action on your line. If it does, let us know and we'll take a look at it for you.
Chris Pettitt
Cloud Environments Engineer
Roberto0151
Grafter
Posts: 241
Registered: ‎18-05-2010

Re: Disconnecting router.

Many thanks Chris.  Smiley