Just had my internet turned on about 4 days ago, and every night at 1 am, it drops for reasons unknown to me.
Everything is working just fine on my end (PC wise). So no idea what is happening. It comes back on within a couple of minutes, but the dropping out is unacceptable.
I've seen other people posting this, what is happening? Its always PRECISELY 1 am.
Fixed! Go to the fix.
Not what I'm seeing this side
These are the timestamps of your most recently ended sessions: -
01:45 20/Jun/2022 01:40 20/Jun/2022 00:56 20/Jun/2022 13:06 19/Jun/2022 12:58 19/Jun/2022 12:32 19/Jun/2022 02:21 18/Jun/2022 02:04 18/Jun/2022
18th was a firmware update. I can't explain the others, however not one of them is at exactly 1am. Your connection has been up for roughly 40 hours at the time of writing.
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Disconnecting at 1am Every Night
Mmm fair enough; I cant argue with that. Thanks. (close to 1 am anyway Just usually early morning perhaps I should have said).
The events Sunday afternoon (19th June) were the tests and equipment re-arranging after I had an engineer move my master socket.
The socket is working correctly however and the others cannot be explained.