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Disconnected at about 22:45

RCrozier
Grafter
Posts: 39
Registered: 29-10-2013

Disconnected at about 22:45

Got disconnected, saw many people also disconnected.
Wonder what happened.
PlusNet guys, any comment?
BT Maintenance (LOL)?
18 REPLIES
KevinA
Rising Star
Posts: 158
Fixes: 1
Registered: 07-02-2013

Re: Disconnected at about 22:45

Same here.. Gateway went down or something?
RCrozier
Grafter
Posts: 39
Registered: 29-10-2013

Re: Disconnected at about 22:45

Quite possibly, I was on ptn-ag02
Subsound
Newbie
Posts: 5
Registered: 11-04-2013

Re: Disconnected at about 22:45

Yes, I lost it for a few minutes at that time.
JohnBayliss
Dabbler
Posts: 11
Registered: 11-11-2013

Re: Disconnected at about 22:45

Same here, and also this morning and a couple of times this weekend.
I thought it might be related to be SNR Reset - did Interleaving get turned off somehow?
Can't see anything wrong with SNR - rock solid at 6dB (even though it should be 3dB).
zackarydoo
Grafter
Posts: 35
Registered: 20-09-2012

Re: Disconnected at about 22:45

Down here too at around 10:45, and still down.
KevinA
Rising Star
Posts: 158
Fixes: 1
Registered: 07-02-2013

Re: Disconnected at about 22:45

Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Disconnected at about 22:45


Something also at 20:00 when my FASTPATH latency (usually 16 to 18ms), fell to it's lowest ever 10ms !  Shocked  Cool
zackarydoo
Grafter
Posts: 35
Registered: 20-09-2012

Re: Disconnected at about 22:45

That's an hour now and nothing here or on status page.
Any news please?
thesawdust
Grafter
Posts: 384
Registered: 28-10-2013

Re: Disconnected at about 22:45

Looks like i missed this one  Cool
thesawdust
Grafter
Posts: 384
Registered: 28-10-2013

Re: Disconnected at about 22:45

Community Gaffer
Community Gaffer
Posts: 13,423
Thanks: 1,182
Fixes: 92
Registered: 04-04-2007

Re: Disconnected at about 22:45

There's a problem at our Faraday node folks. BT are aware but there's huge imbalance at the moment. People should be able to get back online given a gentle nudge. We'll provide another update tomorrow morning.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: 17-11-2012

Re: Disconnected at about 22:45

Connection lost at around 5.20am "Unable to Authenticate". Reconnected, "Unable to Authenticate", then did after a few minutes but then no called pages arriving, no reply to ping - nothing doing. Disconnected, rebooted computer and router. "Unable to Authenticate". Back on again now, for the time being at 5.50am.
OnlyTruth
Newbie
Posts: 1
Registered: 16-11-2013

Re: Disconnected at about 22:45

Disconnected around 5.30am for half an hour. My connection has been really terrible lately.
Hope it's fixed soon I'm trying to wup zombies on BlackOps2 and I'm getting signed out of PSN 5 times out of 10.
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Disconnected at about 22:45

My internet connection was lost around 05:20, the modem said it was still synced to the exchange, and required a manual drop of the PPP session in order to regain connectivity, as my router didn't see the connection as lost.