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Disappointing FTTC Speeds
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Re: Disappointing FTTC Speeds
09-11-2011 1:51 AM
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Despite all efforts it still looks like I'm getting rock stable ADSL speeds
Message 16 of 24
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Re: Disappointing FTTC Speeds
09-11-2011 9:21 AM
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Hi esmein,
I thought you had a fault raised, but just checked and you haven't. Can you get one raised and I'll get an engineer arranged. Please include 3 possible appointment times Monday to Friday either 8am-1pm or 1-6pm.
Thanks,
Jojo
I thought you had a fault raised, but just checked and you haven't. Can you get one raised and I'll get an engineer arranged. Please include 3 possible appointment times Monday to Friday either 8am-1pm or 1-6pm.
Thanks,
Jojo
Message 17 of 24
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Re: Disappointing FTTC Speeds
09-11-2011 12:41 PM
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Didn't want to stir the pot more than necessary I'll raise the ticket, thanks!
Message 18 of 24
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Re: Disappointing FTTC Speeds
09-11-2011 5:03 PM
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Hi esmein,
Did you include the appointment times? I've had a word with one of our faults guys and he'll arrange it in the morning for me.
Jojo
Did you include the appointment times? I've had a word with one of our faults guys and he'll arrange it in the morning for me.
Jojo
Message 19 of 24
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Re: Disappointing FTTC Speeds
09-11-2011 6:00 PM
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If I put the right ticket to the right place, then yes.
It should read 'any time is best' really I'm always at home, so you can send folks over when there is a slot for an appointment.
It should read 'any time is best' really I'm always at home, so you can send folks over when there is a slot for an appointment.
Message 20 of 24
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Re: Disappointing FTTC Speeds
10-11-2011 8:21 AM
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Great, I'll get that sorted for you this morning
Message 21 of 24
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Re: Disappointing FTTC Speeds
10-11-2011 10:57 AM
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Hi esmein,
Just had some work done on your connection. If you could power your equipment off and let me know it that's resolved it.
Jojo
Just had some work done on your connection. If you could power your equipment off and let me know it that's resolved it.
Jojo
Message 22 of 24
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Re: Disappointing FTTC Speeds
10-11-2011 2:47 PM
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More digits than I can count to!
Looks like whatever you did fixed it for now. I'll keep an eye on it and report back if it throws a tantrum, but something tells me you found the right switch.
Thank you!
Message 23 of 24
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Re: Disappointing FTTC Speeds
10-11-2011 3:29 PM
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Hi esmein,
Great, I hoped it would work
Great, I hoped it would work
Message 24 of 24
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