Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Diagnosing a colleague's broadband problem, probably line related
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Diagnosing a colleague's broadband problem, probab...
Diagnosing a colleague's broadband problem, probably line related
24-07-2008 9:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So I 'm trying to help out...
First things first: Desktop running Vista, old Solwise SAR110 router, two BT branded microfilters, Plusnet broadband.
Symptoms: First problem is something like "WAN PPPoE Miniport" device problem. Looks as if Vista has tried to create a broadband connection. I've tried to explain about routers...
Second problem: Router goes through usual motions of synchronising, stays in sync for about a minute I think then drops sync. Oddly enough this doesn't seem to have affected the line profile as it's a full bore 8M connection and SNR between 10 and 15dB.
Tried the 110 at home, works fine at 7136k. Going to try alternative routers, wonder if the SAR can't cope with it that good or maybe I have to set up some attenuation somehow. Out of practice at tweaking the 110.
First things first: Desktop running Vista, old Solwise SAR110 router, two BT branded microfilters, Plusnet broadband.
Symptoms: First problem is something like "WAN PPPoE Miniport" device problem. Looks as if Vista has tried to create a broadband connection. I've tried to explain about routers...
Second problem: Router goes through usual motions of synchronising, stays in sync for about a minute I think then drops sync. Oddly enough this doesn't seem to have affected the line profile as it's a full bore 8M connection and SNR between 10 and 15dB.
Tried the 110 at home, works fine at 7136k. Going to try alternative routers, wonder if the SAR can't cope with it that good or maybe I have to set up some attenuation somehow. Out of practice at tweaking the 110.
Message 1 of 6
(1,450 Views)
5 REPLIES 5
Re: Diagnosing a colleague's broadband problem, probably line related
24-07-2008 10:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
WAN PPPoE Miniport don't know if this is relevant, but we use PPPoA.
Message 2 of 6
(661 Views)
Re: Diagnosing a colleague's broadband problem, probably line related
24-07-2008 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It looks as if Vista is trying to create a dial up connection. Make sure the network connection is set up correctly and never dial a connection is set in IE. Make sure there is no dial up and do the old ipconfig /all to ensure its getting an IP address.
If the route is ok at your house then you would suspect a line problem. Remove all the phones and plug into the test socket and see if that sorts it out
If the route is ok at your house then you would suspect a line problem. Remove all the phones and plug into the test socket and see if that sorts it out
Message 3 of 6
(661 Views)
Re: Diagnosing a colleague's broadband problem, probably line related
25-07-2008 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Master socket test failed with the 110. I've got a couple of alternative routers to try, a Draytek Vigor 2600 and a BT homehub.
Wondering whether to raise a ticket now or wait tol after.
Figured the WAN miniport was windows trying to be helpfull, deleted it.
Anyone know why Windows is so dumb about LAN connections? I'm getting tired of computers repeatedly showing "No connection is available" when connected via a router, anyone know a fix?
Wondering whether to raise a ticket now or wait tol after.
Figured the WAN miniport was windows trying to be helpfull, deleted it.
Anyone know why Windows is so dumb about LAN connections? I'm getting tired of computers repeatedly showing "No connection is available" when connected via a router, anyone know a fix?
Message 4 of 6
(661 Views)
Re: Diagnosing a colleague's broadband problem, probably line related
25-07-2008 6:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hopefully resolved, I tried the homehub and that worked first time. Didn't think to retry the 110 though so I'll probably never know if the problem had gone away by itself.
Message 5 of 6
(661 Views)
Re: Diagnosing a colleague's broadband problem, probably line related
30-07-2008 6:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have an old SAR110... and for many years kept it on the line purely because it has one of the best CLI's Ive ever come across. I put it on my own line when I was first maxed purely because of its advanced logging (and some other techy) features... with another router purely acting as glorified wireless access point.
It has no problems what-so-ever maintaining a solid 8Mbps sync.
Obviously Im not certain but I suspect that the problem may be more to do with perhaps the way which it was set up on the XP machine for networking and whether it was set correctly.
Is is possible that it syncs up correctly, but when you try to surf or get mail.. something on the XP machine tries to establish a connection via another means which knocks the SAR offline.
Theres also something else to look at - and thats that the SAR110 by default has a ridiculously low Maximum IP connections set by default.. which can cause what looks like the connection to drop.
Try increasing to maxipsess = 512... See http://www.kitz.co.uk/routers/errors.htm
It has no problems what-so-ever maintaining a solid 8Mbps sync.
Obviously Im not certain but I suspect that the problem may be more to do with perhaps the way which it was set up on the XP machine for networking and whether it was set correctly.
Is is possible that it syncs up correctly, but when you try to surf or get mail.. something on the XP machine tries to establish a connection via another means which knocks the SAR offline.
Theres also something else to look at - and thats that the SAR110 by default has a ridiculously low Maximum IP connections set by default.. which can cause what looks like the connection to drop.
Try increasing to maxipsess = 512... See http://www.kitz.co.uk/routers/errors.htm
Message 6 of 6
(661 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Diagnosing a colleague's broadband problem, probab...