Devices connected to router but intermittent issues with no internet

[#1]

@Dan_the_Van I suspect the LAN1 device is the Mac - but I could be wrong.

You are correct, there have been no DSL drops recently, but the long Radius graph certainly showed a great wodge on Tuesday Wednesday, which, from their frequency, suggest there were a lot of xDSL connection issues - could these have led to any issues for the users devices?

[#2]

@jab1 

Hopefully the broadband connection is now stable, so with that in mind a factory reset would be a good suggestion. Start the Hub from a cleared state and fresh broadband connection.

[#3]

Hub2, I would suggest being the one to use, as well.

[#4]

I missed the Hub One event log had been attached, apart from a busy firewall I note that some devices are switching between 2.4 and 5 GHz WiFi signal.

For improved wireless performance I would recommend using the Hub Two. Be warned the Hub Two only has three LAN sockets!

When you switch between Hubs (One and Two) I would suggest disconnecting the wifi from all the smart devices and rebooting any desktop or laptop before attempting to use the internet.

Let us know how you are getting on.

[#5]

@jab1 In a former life I spent a lot of time in forums, databases and Unix platforms mostly, so you learned pretty quick that if you wanted a decent level of help then you needed to put the grunt work in yourself first

@Dan_the_Van Thanks for the suggestions. We're going to disconnect everyththing, switch to the Hub2 router and power everything back and see how it goes. I'm going to leave the iMac offline for a bit, that was in ethernet1, just until I can figure out if there is anything weird going on with it. I'll bring the rest of the devices on, leave it a couple of days and then bring the imac in and see if anything changes. 

We did notice the reduced number of ports on hub2, the engineer that came out yesterday morning plugged our security cameras into it though and said it would be fine. The guy we spoke to late last night made sure we disconnected it again 🙄

Thanks for the comments/help so far, 'll keep you posted. We may yet end up with the hub being launched the length of the garden, as the husband has sent a few garden strimmers to meet this grisly fate (which is what I am trying to avoid). 

[#6]

Fair enough, @LisaR , unfortunately most posters on this forum just expect those of us with a bit a knowledge, who try to help to be mind readers/magicians, so it's good to see the odd poster who realises the need for data if they want an issue solving.

 Be interesting if we get to the bottom of it, and it will add to my knowledge - although my ageing brain is getting a bit full and slow.😁