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Delta Reports and Profile Settings

32110
Grafter
Posts: 147
Registered: ‎30-04-2009

Delta Reports and Profile Settings

It seems from my own experience that although the newish 88.2% profile is applied by BT more or less immeadiately the PN profile will react to a drop but not to a rise. On a previous thread Jojo reported that possible cause had been found but fix might take some time. Is there a progress update yet please.
In the meantime could my profile be nudged upwards please.
2 REPLIES 2
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Delta Reports and Profile Settings

Hi 32110,
no update yet. I've changed your profile to 11900 to allow for your BT IP profile. That should take effect shortly.
Jojo Smiley
32110
Grafter
Posts: 147
Registered: ‎30-04-2009

Re: Delta Reports and Profile Settings

Jojo - Have replied to ticket. Thanks for very prompt action in raising my profile  Cheesy