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Delay in connecting to relay.plus.net

hamilton36
Grafter
Posts: 220
Thanks: 1
Registered: ‎13-08-2007

Delay in connecting to relay.plus.net

Hi,
Since late last night I am finding it difficult to send and receive emails.  "Failure to connect to relay.plus.net" is the error message with "permission denied" sometimes.
It does not seem to be a problem at my end.
Any suggestions, please?
Thanks,
Alex
3 REPLIES 3
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Delay in connecting to relay.plus.net

Hi there,
Are you authenticating when sending email? Or just connecting to relay with no username/password details?
I've just tested this from my home connection via both methods and had no problems.
What do you get if you try to send via telnet?
hamilton36
Grafter
Posts: 220
Thanks: 1
Registered: ‎13-08-2007

Re: Delay in connecting to relay.plus.net

I have to type my username and password when I log on, but I send and receive emails without a password.  The delay in sending and, sometimes, in connecting to Internet is not always there. Most of the time it works fine, which leads me to believe that this is Plus.net problem. Too much traffic perhaps?
Thanks,
Alex
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Delay in connecting to relay.plus.net

Heya,
If it were a Plusnet problem I'd be expecting to see a number of similar queries.
Have you ruled out your antivirus/firewall software causing the delays?