Daily disconnect
Hi there,
Sorry to hear about the issue, the most common cause of a disconnection happening at a particular can be interference perhaps caused by electrical equipment that uses a timer (i.e such as central heating systems, security lights etch) however if you have a look at the graph I've attached you'll notice some other disconnections.
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image1361196176261.png"/>
It could be either but I'd not try and convince yourself of any particular possible cause at the moment, however I'd advise trying another router if you can get your hands on one.
That concerns be a bit too as that could also be the cause of these disconnections, do you notice any issues with that when you make or receive a call?
Adam
Sorry to hear about the issue, the most common cause of a disconnection happening at a particular can be interference perhaps caused by electrical equipment that uses a timer (i.e such as central heating systems, security lights etch) however if you have a look at the graph I've attached you'll notice some other disconnections.
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image1361196176261.png"/>
Quote wonder if this a complete coincidence or a result of work is being done at my exchange?
Quote Any ideas? Is my elderly PN router dying?
It could be either but I'd not try and convince yourself of any particular possible cause at the moment, however I'd advise trying another router if you can get your hands on one.
Quote My phone dial tone sounds a bit rough
That concerns be a bit too as that could also be the cause of these disconnections, do you notice any issues with that when you make or receive a call?
Adam
Thank you for the reply.
Hi Adam
Of course as fate would have it my dsl connection has been up ever since my original post. The drop this morning according to my router was Internet connection only, I presume instigated by PN changing my IP address and connection or something. Or am I mistaken that a drop need not only be dsl?
As for the plot it shows there have been more disconnects than I was even aware of, although what the balance is between internet and dsl I am unsure. The short gap on Thursday was me trying out the line on my test socket to see if that made any difference and a couple of evening drops were due to me rebooting the router which oddly improved the sn margin.
Monday 11th is an example of when my router goes into a continuous phase of connect disconnect with PN. This occasionally occurs every month or so and I have never worked out the cause nor have I ever raised it as an issue. At such a time I can watch the event logs authenticate and then drop the dsl connection almost immediately and retry again. Other times I get periods of good stability..
As you can see from the graph there is no clear pattern other than the majority of recent problems are during daylight hours.
Sorry but I do not have another router to hand. I have been reluctant to buy a new one to see it do the same.
As for my phone line. During calls it seems ok no static crackles etc. if it was not for the rough dial tone, (assuming it should sound clean) I would not have worried about it. When asking a bemused visitor for their opinion they agreed it did sound rough.
Before you ask, yes I have picked up the phone to listen for issues when I get a longer outage period like the 11th and not hear anything obvious.
Ho hum.... a bit of a mystery.....but perhaps I should contact BT about my dial tone anyway just to rule that out.....
So do you and BT dlm both count Internet and dsl disconnects as drops or just the latter?
Cheers
G.
Hi Adam
Of course as fate would have it my dsl connection has been up ever since my original post. The drop this morning according to my router was Internet connection only, I presume instigated by PN changing my IP address and connection or something. Or am I mistaken that a drop need not only be dsl?
As for the plot it shows there have been more disconnects than I was even aware of, although what the balance is between internet and dsl I am unsure. The short gap on Thursday was me trying out the line on my test socket to see if that made any difference and a couple of evening drops were due to me rebooting the router which oddly improved the sn margin.
Monday 11th is an example of when my router goes into a continuous phase of connect disconnect with PN. This occasionally occurs every month or so and I have never worked out the cause nor have I ever raised it as an issue. At such a time I can watch the event logs authenticate and then drop the dsl connection almost immediately and retry again. Other times I get periods of good stability..
As you can see from the graph there is no clear pattern other than the majority of recent problems are during daylight hours.
Sorry but I do not have another router to hand. I have been reluctant to buy a new one to see it do the same.
As for my phone line. During calls it seems ok no static crackles etc. if it was not for the rough dial tone, (assuming it should sound clean) I would not have worried about it. When asking a bemused visitor for their opinion they agreed it did sound rough.
Before you ask, yes I have picked up the phone to listen for issues when I get a longer outage period like the 11th and not hear anything obvious.
Ho hum.... a bit of a mystery.....but perhaps I should contact BT about my dial tone anyway just to rule that out.....
So do you and BT dlm both count Internet and dsl disconnects as drops or just the latter?
Cheers
G.
Hi there,
I'm not quite sure what you mean by the latter part of that question sorry but a connection wouldn't drop due to a change of IP, however the IP will change if you were disconnected.
I'd not worry about that if the connection is stable at the moment.
Again I'd not worry if the connection is holding up fine but I would advise doing that if you start to have problems again.
Adam
Quote I presume instigated by PN changing my IP address and connection or something. Or am I mistaken that a drop need not only be dsl?
I'm not quite sure what you mean by the latter part of that question sorry but a connection wouldn't drop due to a change of IP, however the IP will change if you were disconnected.
Quote Sorry but I do not have another router to hand. I have been reluctant to buy a new one to see it do the same.
I'd not worry about that if the connection is stable at the moment.
Quote but perhaps I should contact BT about my dial tone anyway just to rule that out.....
Again I'd not worry if the connection is holding up fine but I would advise doing that if you start to have problems again.
Adam
Sorry I should have been clearer in my question. 
My PN router reports both DSL connection and Internet connection, while your useful graph appears to show 'sessions' which I take to be when I am connected to PN for internet rather than just my DSL broadband connection to my local exchange. Obviously if the latter is down then so is my connection to PN.
In terms of disconnects I was concerned about my connection to the exchange (DSL) rather than to PN, when my router's lights all went out on a daily basis.
Are you implying that even disconnects to PN, while my DSL line to the exchange stays up (according to my router) are also disconnects and could imply line issues and affect my line speed? I naively thought only the connection to my exchange mattered, dsl up time, and thus I never worried about my internet up time.
As my router connection to the exchange has been 'stable' (tempting fate) since my original posting,
I will sit back and monitor the next few days but hopefully whatever the 'unknown' cause was has gone away again.
thanks again.... sorry for taking up your time.
My PN router reports both DSL connection and Internet connection, while your useful graph appears to show 'sessions' which I take to be when I am connected to PN for internet rather than just my DSL broadband connection to my local exchange. Obviously if the latter is down then so is my connection to PN.
In terms of disconnects I was concerned about my connection to the exchange (DSL) rather than to PN, when my router's lights all went out on a daily basis.
Are you implying that even disconnects to PN, while my DSL line to the exchange stays up (according to my router) are also disconnects and could imply line issues and affect my line speed? I naively thought only the connection to my exchange mattered, dsl up time, and thus I never worried about my internet up time.
As my router connection to the exchange has been 'stable' (tempting fate) since my original posting,
I will sit back and monitor the next few days but hopefully whatever the 'unknown' cause was has gone away again.
thanks again.... sorry for taking up your time.