DSL Type.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: DSL Type.
DSL Type.
23-05-2014 12:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: DSL Type.
23-05-2014 1:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: DSL Type.
23-05-2014 2:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So, would one of the DCT tell me why I'm now on 992.3 when I've been on 992.5 since it was available at my exchange?
My synch. speed has dropped accordingly since the change and the line SN reset.. It might be worth referring to ticket 85801754 for details.
A CS rep I spoke to didn't seem to understand what I was saying! "Just leave thing as they are and it will sort itself out."
Before the reset and connection problems it was over 1000kb/s up and 6mb/s down. It's now at 987kb/s up and 5.295mb/s down.
Router connected to test socket.
Re: DSL Type.
23-05-2014 2:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you post the attenuation
If you are using the Plusnet router you can get the frequencies being used from Routerstats
The comments here may help http://community.plus.net/forum/index.php?topic=110007.0
Re: DSL Type.
23-05-2014 2:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can't see any reason for the drop in your speeds. If you can ensure your line remains connected to the Test Socket, please keep an eye on it and if the speeds continue to drop, please let us know.
Re: DSL Type.
23-05-2014 4:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Uptime: 1 day, 11:59:28
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 987 / 5.295
Data Transferred (Sent/Received) [MB/MB]: 36,48 / 580,46
Output Power (Up/Down) [dBm]: 12,7 / 0,0
Line Attenuation (Up/Down) [dB]: 25,4 / 44,0
SN Margin (Up/Down) [dB]: 5,5 / 5,6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 6.552 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 595 / 14.641
HEC Errors (Up/Down): 443 / 43.368
I was on 992.5 for two years without any problems whatsoever and my "bandwidth" was always higher on ADSL2+ than it is now. There definitely was an improvement in speeds on 992.5 compared to 992.3 In fact the line attenuation has dropped slightly since then, it used to be around 47dB.
It was 1000+kb/s and 5.9+mb/s immediately after the reset but has since dropped.
How can I be on ADSL2+ when my router says otherwise?
Re: DSL Type.
23-05-2014 4:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: DSL Type.
23-05-2014 5:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I still can't understand why the router chose ADSL2+ for 1 year and 10 months and now, for no apparent reason chooses ADSL2?
Re: DSL Type.
23-05-2014 6:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: newagetraveller Router stats. from 1 minute ago.
Uptime: 1 day, 11:59:28
.....
CRC Errors (Up/Down): 595 / 14.641
That seems a large error rate - I have 16875 over 10d 5h (which includes a few hours of 2000+ per hour - 7375 over the first 9d) with attn of 61.9dB, though it is interleaved.
Have you tried a quiet line test (dial 17070 option 2)?
Phil
Using a TP-Link Archer VR600 modem-router.
Re: DSL Type.
23-05-2014 6:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This is probably the command
If you want to look at the manual it can be found here http://wiki.aa.org.uk/images/3/33/TG582n_CLI_Guide_v1.0_public.pdf
Re the above post - the errors are fine as the line is not interleaved
Re: DSL Type.
23-05-2014 6:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The change in reported attenuation is just due to the attenuation being measured over different frequencies - when calculated over the higher ADSL2+ frequencies, the attenuation shown will be greater.
The DSL Type is not the problem, it's just a symptom. The problem is whatever is causing the slight reduction in speed.
Re: DSL Type.
24-05-2014 6:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I don't do techspeak.
I've been plugged directly into the test socket for a week now. Tried two different microfilters.
Could it be the router? Last night it's ethernet light was on and the p.c. wired to the router was switched off - that shouldn't happen?
Yes, tried the quiet line test more than once. Total silence.
After another power cut last night the rooter restarted and is almost back to where it was a week ago except for the dsl type.
Uptime: 0 days, 10:15:39
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 1.019 / 5.859
Data Transferred (Sent/Received) [MB/MB]: 2,57 / 54,14
Output Power (Up/Down) [dBm]: 12,8 / 0,0
Line Attenuation (Up/Down) [dB]: 25,3 / 44,0
SN Margin (Up/Down) [dB]: 5,6 / 4,8
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 7.749 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 66 / 8.909
HEC Errors (Up/Down): 42 / 7.845
Re: DSL Type.
24-05-2014 1:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: newagetraveller It's veering out of my comfort zone now! I just plug in, connect and hope everything works,
I don't do techspeak.
If you ask questions which have deep complex technology considerations, do not be surprised if the answers are technically complex and do not use dismissive phrases towards people who give freely of their time to help others.
The router will select the best modulation according to your line's capability. The data transmission is 'carried' in a number of 'channels' each having its own frequency. The higher the frequency, the better the line needs to be to carry it. Better in this context means shorter and without faults. Poorer lines cannot carry the the higher frequencies used by ADSL2+. It is possible that your line has always been marginal for ADSL2+ and at present it will not support it. There is therefore no point in you trying to force your modem to choose ADSL2+ - you will simply get more transmission errors and thus a slower effective data speed.
HTH explain?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: DSL Type.
25-05-2014 12:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My connection dropped again this morning and wouldn't re-connect for some time. My sync. rate has dropped even further compared to that of yesterday morning.
"DSL Connection
Link Information
Uptime: 0 days, 0:03:39
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 1.016 / 5.270
Data Transferred (Sent/Received) [MB/MB]: 33,22 / 698,79
Output Power (Up/Down) [dBm]: 12,8 / 0,0
Line Attenuation (Up/Down) [dB]: 25,3 / 44,0
SN Margin (Up/Down) [dB]: 6,2 / 9,1
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 18 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 8.438 / 0
FEC Errors (Up/Down): 0 / 12
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0"
Re: DSL Type.
26-05-2014 11:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: newagetraveller I'll ignore your first paragraph Townman. What are you, the forum police?
No, I'm someone who (along with many others) gives freely of their time to help people and finds the kind of comments you make (because you do not understand their answers) rude and disparaging. There is a world of difference between "I do not do tech speak" (which is disparaging towards the helper) and "thank you for trying to help me, but I do not understand the answer" (which explains your limited understanding of the answer and seeks clarification).
This is not the first time that the negativity of your posts towards people trying to help you has caught my attention. To be bluntly honest I did wonder if I should both trying to assist you on this occasion. All credit to you that you have shown my judgement to be severely flawed. I will not make the same mistake again.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page