DNS Issues
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DNS Issues
16-02-2021 10:09 AM - edited 16-02-2021 10:24 AM
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I have had a lot of issues with DNS being resolved. Either slow response or time outs.
I have changed the DNS server in all of my devices and its all fine now.
Is there a known issue with DNS resolution on the router? If so, when will it be fixed?
Re: DNS Issues
17-02-2021 7:31 AM
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Re: DNS Issues
17-02-2021 9:47 AM
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I assume its Hub 1 then as I cant change the DNS. However, you can change the DNS on your PC, Tablet and Phone.
But you misunderstood what I was asking. I changed the server on my stuff because there was a problem with loading websites. Using a different DNS fixed it.
I'm asking if this is a known issue with the hub. Slow or unable to connect to sites.
Re: DNS Issues
17-02-2021 10:11 AM
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@RedDinger since you've posted in the ADSL board , I would assume you have a Hub Zero not a Hub One. You can check which by looking here https://www.plus.net/help/broadband/router-setup-guides/
If you have a Hub Zero then there is no known problem.
If you really have a Hub One then there is a known intermittent DNS problem with some units. A firmware fix has not been formally released but you could add a post to this thread https://community.plus.net/t5/My-Router/Hub-One-Dropouts-Firmware-DNS-issue/td-p/1766082/page/2 requesting a pre-release update to your router.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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