cancel
Showing results for 
Search instead for 
Did you mean: 

DLM/SNR Margin Reset Request

tommjcarabine
Newbie
Posts: 1
Registered: ‎09-02-2018

DLM/SNR Margin Reset Request

Hi,

I have been having low download speeds of 2MB for a while now and looking at my router stats shows SNR Margin of 17.2dB downstream, 6db Upstream (yes they are the right way round).  

 

Please could my SNR margin and/or DLM be reset/ re-optimsed?

 

Thanks

Tom

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: DLM/SNR Margin Reset Request

Hi there.

That's been done and should take affect in the next 15 to 30 minutes.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team